The front end is the last opportunity we have to thank our customers and show them we appreciate their business. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.
We're looking for the type of associates who can tap into their inner orange. Overseeing work activity within his/her department, motivating the team to consistently demonstrate Customer FIRST behaviours.
Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers , communicating store and Sunfarm objectives to associates
Training and supervising Cashiers
Setting clear performance expectations as well as providing on the job feedback
Providing outstanding service to both external and internal Customers by ensuring efficient Front End Cashier operations
Handling customer complaints in a professional manner
Providing a safe working and shopping environment by following all safety policies & standards
Completing specified safety training, immediately correcting hazards ; unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers
1-7 months of hands on retail experience required
Working Hours - Full Time 35-50 hours per week