Jan 10, 2022
$21.00 - $23.00 hourly
277 Lancaster Street West, Kitchener, ON N2H 4V2, Canada
Empire Vapes is looking for a Customer Service Supervisor who is experienced and efficient in client focus for our retail store operations.
- Oversee and assess the staff in the customer service activities.
- Identify potential clients and customers and maintain a good relation with them.
- Implement strategies to increase the potential clients for the store.
- implement policies and programs for client retention.
- Manage and solve customers’ issues, requests, and concerns.
- Implement and monitor store policy for customer service activities.
- Manage the overall maintenance of the store’s activities.
- Monitor the functioning and working of the staff along with the other supervisors.
- Monitoring the latest trends in the market and improvising the store maintenance that would attract customers.
- College Degree.
- Experience: 1-2 years in the related industry.
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