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Jan 10, 2022

Customer Service Supervisor

$21.00 - $23.00 hourly
  • 277 Lancaster Street West, Kitchener, ON N2H 4V2, Canada
Full time Customer Service

Job Description

Empire Vapes is looking for a Customer Service Supervisor who is experienced and efficient in client focus for our retail store operations.

Job duties:

  • Oversee and assess the staff in the customer service activities.
  • Identify potential clients and customers and maintain a good relation with them.
  • Implement strategies to increase the potential clients for the store.
  • implement policies and programs for client retention.
  • Manage and solve customers’ issues, requests, and concerns.
  • Implement and monitor store policy for customer service activities.
  • Manage the overall maintenance of the store’s activities.
  • Monitor the functioning and working of the staff along with the other supervisors.
  • Monitoring the latest trends in the market and improvising the store maintenance that would attract customers.

Job Requirements:

  • College Degree.
  • Experience: 1-2 years in the related industry.


Employer Name:

Empire Vapes

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