Position: Hotel Clerk Supervisor (NOC 6313)
Company: Cloud 9 Inn
Location: 3559 Caxton St, Whitecourt, AB T7S 1P4
Address: 3559 Caxton St, Whitecourt, AB T7S 1P4
Position: Hotel Clerk Supervisor (NOC 6313)
Number of Positions: 1
Language of work: English
Salary: $ 22.60 per hour
Hours of work: 30 hours per week
Term of employment: Full-time; Permanent position
About us
Newly renovated Cloud 9 Inn is located in beautiful Whitecourt, Alberta. 41 years of hospitality – truly, a hotel with a heart.
Main Responsibilities:
- Guide and supervise all workers in the motel's front desk department regarding their overall work and assignments
- Create/implement daily work shift schedule for all workers in the department, complete daily shift reports
- Take action to solve work-related especially problems/complaints using appropriate service delivery guidelines in a timely manner
- Always welcome guests in a friendly and professional and make sure all team members meet the high standard of service
- Organize and conduct department meetings and trainings to develop, direct, and maintain consistent service levels and policies
- Handle requisition of supplies, and other materials needed.
- Ensure smooth operation of systems used as POS, employee’s portal, daily log reports, lost and found, etc.
Qualifications:
- College/ University Education
- 2 years of experience
- Previous supervisory experience is preferred
- Passionate about delivering exceptional service to our valued guests
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- High level of problem solving, reasoning, motivating, and training abilities
- The ability to work a flexible scheduling including nights, weekends, and/or holidays
We thank all applicants for their interest but only those selected for an interview will be contacted.