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May 31, 2022

Service Advisor- Auto Repair

$27.00 hourly
  • Mister Transmission
  • 20214 Lougheed Highway, Maple Ridge, BC, Canada
Full time Automotive

Job Description

Employment Requirements:

  • Completion of Secondary School
  • Minimum of One year of service experience in the automotive services/sales  industry or any related industry.
  • Customer service experience is a must.
  • Position expects candidates to possess excellent oral communication and customer service skills.
  • An in-depth knowledge of automotive services is a big asset, but willing to train.
  • Candidates must also possess effective interpersonal skills.

Job Duties:

  • Manage and address customer complaints and concerns promptly.
  • Respond to customer inquiries in a timely manner, over the phone and in person.
  • Schedule service and repair appointments.
  • Provide excellent customer service to customers.
  • Complete and review automotive repair orders with customers.
  • Estimate costs and times for service and repair needs and then communicate to customers.
  • Process customer payments in the system.
  •  Maintain records of customer repair performed.
  • Issue receipts and repair forms to the customer.
  • Act as the liaison between customers and mechanics and manage the status of the job orders.
  • Operate the job order system and prepare periodic sales reports for the management.
  • Perform other related duties as required.

Employer Name:

Mister Transmission

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