Feb 16, 2022
$22.00 - $25.00 hourly
Employment Requirements: Completion of secondary school; At least 1 year of sales experience in the automotive services industry or a related industry; Customer service experiences is required; In depth knowledge of automotive services is a big asset, but willing to train; Excellent communication and customer service skills. Job duties: Provide excellent service to customers: Respond to customer inquiries in a timely manner, over the phone and in person; Schedules service and repair appointments; Manage customer concerns and problems promptly; Complete and reviews automotive repair orders with customers; Estimate costs and times for service and repairs needs, communicate to customers; Process customer payments in the system; Ensures final invoices are the same as the estimates and vehicle is delivered on time; Acts as the liaison between customers and mechanics and manage the status of job orders; Operate the job order system and prepare...
J Petersen Automotive – Big O Tires Service Center 7380 Gilley Avenue, Burnaby, BC V5J 4X5, Canada Full time