Feb 16, 2022
$22.00 - $25.00 hourly
Employment Requirements:
Completion of secondary school;
At least 1 year of sales experience in the automotive services industry or a related industry;
Customer service experiences is required;
In depth knowledge of automotive services is a big asset, but willing to train;
Excellent communication and customer service skills.
Job duties:
Provide excellent service to customers:
Respond to customer inquiries in a timely manner, over the phone and in person;
Schedules service and repair appointments;
Manage customer concerns and problems promptly;
Complete and reviews automotive repair orders with customers;
Estimate costs and times for service and repairs needs, communicate to customers;
Process customer payments in the system;
Ensures final invoices are the same as the estimates and vehicle is delivered on time;
Acts as the liaison between customers and mechanics and manage the status of job orders;
Operate the job order system and prepare...
J Petersen Automotive – Big O Tires Service Center
7380 Gilley Avenue, Burnaby, BC V5J 4X5, Canada
Full time