Job Details:
Languages -
English
Education -
Secondary (high) school graduation certificate
Experience -
1 year to less than 2 years
On site -
Work must be completed at the physical location. There is no option to work remotely.
Experience and specialization -
1) Computer and technology knowledge
2) MS Excel
3) MS Office
4) MS Outlook
5) MS Word
Type of industry experience -
Independently owned business
Additional information -
1) Personal suitability
2) Excellent oral communication
3) Excellent written communication
4) Flexibility
5) Organized
6) Team player
Benefits -
Free parking available
This job posting includes screening questions. Please answer the following questions when applying:
1) Are you currently legally able to work in Canada?
2) Do you have previous experience in this field of employment?
3) What is your current level of study?
Duties and Responsibilities:
- Oversee and coordinate the daily activities of moving van drivers, ensuring routes and schedules are managed efficiently and professionally.
- Work closely with dispatchers and warehouse teams to plan logistics, allocate resources, and ensure seamless operations from pick-up to delivery.
- Act as a key point of contact for both clients and internal teams, helping to clarify move details, resolve issues, and maintain a high standard of customer service.
- Monitor driver performance, safety compliance, and adherence to company policies, offering guidance and support as needed.
- Maintain accurate records related to vehicle use, mileage, fuel consumption, scheduling, and service timelines.
- Support the recruitment, onboarding, and training of new drivers, ensuring they understand company procedures and client expectations.
- Address any operational challenges in real time, such as route changes, scheduling adjustments, or client concerns, with professionalism and problem-solving focus.
- Foster a team-oriented environment by providing regular feedback, coaching, and support to help drivers succeed in their roles.
- Coordinate with external vendors or subcontracted movers when necessary, ensuring service quality and company standards are met.