Support Service Assistant

Location: Kitchener, Ontario
Job Type: Full-time, Permanent
Hours: 30 hours per week
Wage: $36.50 per hour

About the Role

Dr. Calvin Chan Medicine Professional Corporation is a well-established family practice in Kitchener, dedicated to providing high-quality, patient-centered medical care in a respectful and welcoming environment. We are currently seeking a dependable Support Service Assistant to join our team and help keep our clinic running smoothly and efficiently.

Key Responsibilities

·         Prepare and maintain examination rooms and clinical areas to ensure a clean, organized, and safe environment for patients and staff

·         Assist medical staff with routine patient care activities such as taking vital signs (temperature, pulse, and blood pressure) and recording basic information as directed

·         Restock medical supplies and ensure instruments and equipment are cleaned and sterilized following clinic protocols

·         Support with patient flow by greeting, guiding, and assisting patients during visits to ensure comfort and efficiency

·         Manage light clerical tasks such as filing, photocopying, maintaining records, and organizing patient charts

·         Handle clinic laundry, waste disposal, and infection control tasks according to safety procedures

·         Deliver specimens, forms, or supplies within the clinic as needed

·         Set up, check, and maintain clinic equipment to ensure readiness for daily appointments

·         Assist with ordering and tracking medical and office inventory

·         Provide general support to physicians and staff to ensure high-quality patient service

Qualifications

• Completion of College, CEGEP from a program of 1 year to 2 years is required
• Previous experience in a medical or healthcare support role is an asset
• Knowledge of infection control and workplace safety procedures preferred
• Strong organizational and communication skills
• Ability to work independently and as part of a team
• Compassionate and professional attitude toward patients and colleagues

Employment Details

• Work Schedule: 30 hours per week
• Wage: $36.50 per hour
• Location: On-site in Kitchener, Ontario

How to Apply:
Please send your resume and a brief cover letter to drchanmedicine.hr@outlook.com with the subject line “Support Service Assistant Application – Dr. Calvin Chan Medicine Professional Corporation.”