Guest Service Agent (Seasonal)

4 vacancies           

Company: ClubLink Corporation ULC

Business information: ClubLink is Canada’s largest owner and Operator of High-Quality Golf courses and Resort properties. Within our services we offer preferred tee times at your Home Club, family-friendly member events, Clubhouse dining offering upscale fine-dining, casual family-friendly dining or catering, and complimentary family benefits.

Business address: 15675 Dufferin St, King City, ON L7B 1K5

Work Location: The candidates will work at 2 of our Golf Resorts: Rocky Crest Golf Resort (20 Barnwood Drive, MacTier, ON P0C 1H0), and Sherwood Inn (1080 Sherwood Road, Port Carling, ON P0B 1J0).

Type of Employment: Full time – Seasonal / 6-month contract

Estimated Start Date: May 4, 2026

Job Description:

●      Register arriving guests and assign rooms

●      Process group arrivals and departures

●      Take, cancel and change room reservations

●      Provide information on hotel facilities and services

●      Provide general information about points of interest in the area

●      Process guests' departures, calculate charges and receive payments

●      Balance cash and complete balance sheets, cash reports and related forms

●      Maintain an inventory of vacancies, reservations and room assignments

●      Follow emergency and safety procedures

●      Clerical duties (i.e. faxing, filing, photocopying)

●      Answer telephone and relay telephone calls and messages

●      Perform light housekeeping and cleaning duties if needed

●      Handle wake-up calls

●      Assist clients/guests with special needs

●      Provide customer service

Requirements:

·       Education: Completion of high school is required

·       Experience: Experience in a hospitality front desk setting is an asset

Working Conditions and Physical Capabilities: Fast-paced environment, Attention to detail, occasionally overtime is required, Work under pressure in some occasions

Personal suitability: Client focus, Team player, Effective interpersonal skills, Excellent oral communication, Flexibility, Dependability, Organized, Excellent written communication, Judgement, Reliability

Business Equipment and Computer Applications: Multi-line switchboard, Word processing software, Database software, Computerized bookkeeping system, Spreadsheet, Central reservation system (CRS), Internet.

Language: English is required

Salary: $19.00 hourly

Benefits: Shared accommodation provided at a cost (utilities included). Transportation costs covered if a worker needs to relocate. Transportation provided between work locations. Uniforms provided at a discounted rate.

Important Information: The position requires flexibility in the schedule. The employee will work a minimum of 30 hours per week, including day, evening, night and weekend hours based on business needs. Overnight shifts would be the main shift. 

Apply by e-mail to: Chantal Boudreau – jobs@clublink.ca

**Please apply with the subject: Job Application – Guest Service Agent (Seasonal)

Apply by mail to: 15675 Dufferin St, King City, ON L7B 1K5