- Location: 510 Ingersoll Ave suite 207, Woodstock, ON N4S 4X9
- Salary: $36.50 hourly / 30 hours per Week
- Terms of employment: Permanent employment, Full time
- Start date: As soon as possible
- Vacancies: 1 vacancy
- Employment Group: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
Overview
Languages: English
Education: College/CEGEP
Experience: 1 year to less than 2 years
On Site:
Work must be completed at the physical location. There is no option to work remotely.
Work Setting
Computer hardware or software retailer/wholesaler
Telecommunications industry
Internet Service Provider (ISP)
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-Server backup and recovery operations
- Provide customer service
- Manage incidents
Supervision
1 to 2 people
Experience and specialization
Linux
Desktop applications
Specialization or experience
Green economy sector
Additional information
Transportation/travel information
Own transportation
Work conditions and physical capabilities
- Fast paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
Own tools/ Equipment
Computer
Internet access
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Health benefits
Dental plan
Health care plan
How to apply
By Email: woodstockdiagnostic@outlook.com