User support technician

All applicants are welcome (including youth, aboriginals, newcomers/new immigrants, visible minorities, citizens, and permanent residents).

Company Operating Name: Dash Booking inc.

Business Address: 1414 Main St, WINNIPEG, Manitoba, R2W 3V4

Position Title: User support technician

Number of Vacancies: 01

Job Duties:

• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Personal Suitability:

• Fast-paced environment
• Handling heavy loads
• Attention to detail
• Sitting
• Accurate
• Client focus
• Excellent oral communication
• Initiative
• Ability to multitask
• Time management
• Honesty

Benefits: Dental care, Vision care, Life insurance

Work experience: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. 1 to 2 years of experience required.

Experience and specialization:

• Shell script
• Internet
• Servers
• Programming software
• Database software
• Programming languages
• JavaScript
• MS Office
• Spreadsheet
• TCP/IP
• Visual Basic

• Call centre

• Quality assurance or control

Terms of Employment: Full time, permanent, 30 hours/week

Wage: $ 31.33 /hour

Language of work: English

Please put “User Support Technician” on the subject line when emailing your resume to annadang@dashbooking.com or apply in person or mail to the address: 1414 Main St, WINNIPEG, Manitoba, R2W 3V4.

Only shortlisted applicants will be contacted for an interview. Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, we will not consider your job application.