Medical administrative assistant

Job Title: Medical Administrative Assistant
Employer: Dr. Peggy Wong Dentistry Professional Corporation
Location: Orillia, Ontario
Wage: $ 36.5 per hour, 30 hours a week
Employment Type: Full-time, Permanent

About Us:
At Dr. Peggy Wong Dentistry Professional, we are committed to providing compassionate, patient-focused dental care in a welcoming environment. We are currently looking for a reliable and detail-oriented Medical Administrative Assistant to join our team and support the smooth operation of our dental practice.

 Key Responsibilities:

• Greet and assist patients in person and over the phone, scheduling and confirming appointments in a timely manner.
• Maintain accurate patient records and ensure all documents and electronic files are updated.
• Prepare, review, and process forms, medical/dental charts, and other required documentation.
• Manage incoming and outgoing correspondence, including phone calls, emails, and mail.
• Coordinate patient flow within the clinic to support practitioners’ schedules.
• Process billing, insurance claims, and payments, ensuring accuracy and confidentiality.
• Order and maintain office supplies, and support inventory tracking for administrative materials.
• Follow clinic protocols to ensure compliance with privacy and health regulations.
• Familiar with dental insurance claim procedures and documentations.
• Provide general administrative support to the dental team as needed. 

Qualifications:

• Completion of a college program in medical or dental office administration, or equivalent experience.
• Previous experience in a medical or dental office is an asset.
• Strong communication and interpersonal skills with a professional, patient-focused approach.
• Proficiency in using office software, electronic scheduling systems, and patient management platforms.
• High level of organization, accuracy, and ability to manage multiple tasks in a busy environment.
• Knowledge of medical terminology and dental procedures is an advantage.

Work Conditions:

• Full-time, permanent position.
• Competitive salary based on experience.
• Supportive and professional clinic environment in the heart of Orillia.

 How to Apply:
Interested applicants are invited to submit their resume and cover letter to hiring2orilliadental@gmail.com. Please include “Medical Administrative Assistant Application” in the subject line.